How to Make the Case for a BDA At Your Agency

Posted by Lisa MacGillivray

Thursday, December 8, 2016

To make the case for a BDA, or bi-directional amplifier, for your agency, start by painting a picture of life without dead zones. Imagine a world with no more spotty reception, no more half-heard or misheard conversations and no more standing by the windows yelling, “Can you hear me now?” There's no doubt that agencies wasted resources paying staff for down-time when they simply can't do their work because they can't connect.

The BDA solutions for cell phones and two-way radios are different, but the big benefits of both are the same: better, crystal-clear communications. As you’re working through your wireless communications wish list, here are some suggestions for how to make the case for a BDA at your agency. 

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Tags: Bi-Directional Amplifier

6 Things the Health Care Industry Is Doing to Improve Communications

Posted by Lisa MacGillivray

Tuesday, December 6, 2016

The health care industry has some of the most complex communications needs imaginable: in addition to the safety, security and privacy of patients and staff, the industry has mountains of patient data to handle and technology trends to track. 

There is no shortage of innovation in health care when it comes to communications, and things are getting more high-tech all the time for patients, health care professionals and staff.

Here’s a look at 6 things the health care industry is doing to improve communications.

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Tags: Wireless Communication, MOTOTRBO, Healthcare, Digital Two-Way Radios, Video Surveillance

3 Savvy Ways to Spend End-of-Year Technology Budget

Posted by Lisa MacGillivray

Thursday, December 1, 2016

As the end of the year approaches, how you spend your technology budget can impact not only your current communications operations, it can affect how much money is allocated to you next year. If you don’t use all of that money wisely this year, you likely won’t get an increase – or even as much – next year.

To preserve your technology budget and your ability to serve your organization, you need to make investments that show you’ve improved communications and overall efficiency. Fortunately, there are some great solutions available that serve a variety of wireless communications needs. 

Here are three savvy ways to spend your end-of-year technology budget. 

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Tags: Technology, Digital Two-Way Radios, Wireless Networking, Push to Talk

Wide Area Networks Integrate With Smart Phones

Posted by Lisa MacGillivray

Tuesday, November 29, 2016

Wide area networks enabled by applications like PDV’s DispatchPlus have gotten even wider coverage capabilities – without the need for more devices – through integration with smart phones and tablets.

ChiComm Account Executive Todd Niccum says the new feature is particularly a hit with company owners and managers who are already juggling multiple handhelds, including their personal cell phones, business cell phones, tablets and laptops.

“Another device wasn’t what they were looking for,” Niccum said.

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Tags: Radio System, MOTOTRBO, Digital Two-Way Radios, Push to Talk

8 Things Educators Are Doing to Improve School Safety

Posted by Lisa MacGillivray

Wednesday, November 23, 2016

To enhance and ensure school safety, educators across the country are using a combination of policy and security technology to protect students, staff and visitors alike, according to a national survey.

The National Center for Education Statistics (NCES) has data for the 2013-2014 school year on what measures public schools had put in place to improve safety. For each measure, an overall percentage is available, as well as breakdowns by primary schools, middle schools or combined primary and secondary schools.

According to the NCES, here are eight things educators are doing to improve school safety.  

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Tags: Education

Anatomy of a Great Healthcare Communications System

Posted by Lisa MacGillivray

Monday, November 21, 2016

A great healthcare communications system can act as the hidden hero in staff, patient and visitor safety, security and privacy. A great system not only delivers instant, reliable communication, it’s tailored to the unique needs of the healthcare environment.

That’s why digital two-way radios and applications, as well as a strong wireless network, are must-haves for healthcare facilities and campuses. Two-way radio solutions are less expensive and more cost-effective than cell phones, and they can be scaled from the simple to the robust depending on what features and functionality are enabled. A strong wireless network will provide the backbone for all of your communications.

Healthcare-specific solutions will also offer HIPAA-compliant encryption capabilities for all communications. With all of that in mind, let’s take a closer look at the anatomy of a great healthcare communications system.

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Tags: Healthcare, Bi-Directional Amplifier, Digital Two-Way Radios, Wireless Networking

6 Public Safety Blogs to Read In 2017

Posted by Lisa MacGillivray

Wednesday, November 16, 2016

Public safety blogs are a great way to keep up on the latest trends in technology for first responders, the new upgrades that are available and the innovative ways that agencies are using communications to keep communities safe.

The best public safety blogs represent a variety of perspectives and geographies, and they’re written by everyone from police chiefs to telecommunications executives. Many are updated frequently to keep readers consistently informed about public safety issues, and some of the ones we’ve compiled may be helpful gems that you’ve previously overlooked.

As we look forward to the new year, here are six public safety blogs to read in 2017:

Official Blog of the International Association of Chiefs of Police

With new posts several times a week, the blog of the IACP features insights on various aspects of policing, from community engagement to the group’s Benchmarking and Analytics Tool. It’s a good place to learn about what kinds of interventions and technology other agencies are using and have found to be successful.

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Tags: Public Safety Communications, Next Generation Public Safety

The Biggest Two-Way Radio Problem, And How You Can Fix It

Posted by Lisa MacGillivray

Monday, November 14, 2016

The biggest two-way radio problem isn’t related to the devices themselves: it’s all about the user, more specifically a lack of proper user training. Too many businesses, campuses and agencies think that simply outfitting their staff with radios will solve their communications issues, and they skip an important preparation step.

While it’s true that two-way radios are an excellent wireless communications solution for a range of circumstances, just getting the devices isn’t enough. Staff – even staff who use the radios infrequently -- need to be trained, with time for regular refresher courses.

By working with your experienced two-way radio dealer, you can come up with training that makes sense for you and your team. Here is our insight into the biggest two-way radio problem, and how you can fix it:

Make sure all relevant staff are trained

If you already have staff who are using radios and you’re looking to expand your deployment, it can be easy to forget that not everyone knows how to use them. Make training a mandatory requirement for staff who are getting a radio.

All new users should get trained not just in how to handle the devices but in best practices for communicating with them, including things like keeping their sentences short. You should also remind them that radios aren’t like cell phones in that their conversations won’t always be private.   

Also don’t’ leave out users who will be given radios during an emergency situation but who don’t use them regularly. When seconds count and communication is key, you don’t want to lose valuable time because an inexperienced user is fumbling with their radio.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

The 7 Most Misunderstood Facts About Manufacturing Communications

Posted by Lisa MacGillivray

Thursday, November 10, 2016

Manufacturing communications may be one of the most misunderstood parts of the diverse manufacturing vertical. People either underestimate the reliability and enhanced functionality of radios for manufacturing, or they don’t fully appreciate how effectively wireless communications can increase uptime, productivity and safety.

Given the dynamic needs of the sector, technology provided by one-way paging or cell phones just isn’t robust enough. Two-way radios and other wireless solutions are key.

With that in mind, here are the seven most misunderstood facts about manufacturing communications.

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Tags: Manufacturing

4 Things Your Boss Wishes You Knew About Wireless Communication

Posted by Lisa MacGillivray

Monday, November 7, 2016

As your boss keeps reminding you, it’s your job to make sure wireless communication at your company, campus or property is something that no one is talking about because all is well: You’re effectively using communications to enhance safety and security, you don’t need to improve wireless communications with a stronger network and dead zones are a dead issue.

But if your communications are still a topic of conversation, there are solutions available.

Here are four things your boss wishes you knew:

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Tags: Wireless Communication, Bi-Directional Amplifier, Digital Two-Way Radios