Reliability, uptime and productivity are priorities for all manufacturers, and these tend to be major factors in upgrading communications equipment. But for those operating in especially noisy and potentially hazardous situations, there are even more requirements in choosing radios for manufacturing. Aux Sable is one such company, and the Illinois gas company's communications solution provides a good communications case study for manufacturers.
Manufacturers face numerous scenarios every day that call for two-way radio communication. "We have to have radios that work under all kinds of extremes and hazardous conditions. It’s why we’ve been using MOTOTRBO digital radios since day one,” says Process Supervisor Anselmo Hernandez, Jr. “On a normal day, if we didn’t have MOTOTRBO, all our contractor work would have to stop. We would also have to minimize normal operations, including maintenance and other non-critical work."
Clear, Continuous Communication in Tough Environments
Processing equipment in natural gas liquids facilities can be excessively loud. Aux Sable uses MOTOTRBO XPR radios that have noise-cancelling technology and Intelligent Audio to monitor background noise and automatically adjust speaker volume. Noise-cancelling headsets enable Aux Sable personnel to interact efficiently while protecting their hearing.
Durability is especially important in their tough manufacturing environment. Radios “get thrown on the truck, on the ground, into tool buckets," says Hernandez. "They’re used by contractors who are not as careful because it’s not their radio. We have personnel who work at heights and have accidentally dropped them 20 to 30 feet, and the MOTOTRBO radios hold up.”
Aux Sable is maximizing its investment by ensuring the MOTOTRBO system is monitored to utilize it properly. As their Motorola dealer, Chicago Communications provides ongoing service to reduce the time and energy staff have to put into managing the network, increase the lifespan of equipment and make the best use of the radio platform.
Creating a Safer Environment for Every Worker
When Aux Sable conducts work out in the field which must be monitored by a person, they depend on voice communication. “If someone is at the end of the facility and you’re telling them to open a valve a bit more, it’s important to communicate that clearly and instantly,” Hernandez says. To keep their workplace productive and safe, Aux Sable made sure to select equipment with safety-focused options including Man Down, all call and emergency channels, along with the ability to send texts or messages to muster everyone during an incident.
To select a communications solution that helps your company promote productivity in a challenging environment, contact Chicago Communications to set up a free consultation.