Everything You Need to Know About Two-Way Radios

Posted by Tom Treichler

Monday, April 10, 2017

Two-way radios, when deployed correctly, can transform a business, campus, industry or agency. With this one solution, alone or in combination with applications and accessories, you have the opportunity to solve countless communications and safety problems and address issues with collaboration and productivity.

In my 38 years working with radios, I’ve found that the keys to unlocking radios’ potential is to choose carefully, to have strictly followed maintenance and training plans in place, and to supplement with applications and accessories. Users across the spectrum will attest that for frontline workers, the ability to quickly communicate from one to many is just the beginning of what radios can do. 

If you’re shopping for devices for the first time or considering an upgrade to your fleet, here is everything you need to know about two-way radios.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

Top 6 Priorities for Team Wireless Communications

Posted by Lisa MacGillivray

Thursday, April 6, 2017

Motorola Solutions periodically conducts surveys to gather insights and feedback as part of its effort to continuously improve wireless communications for users and teams. The 2016 Commercial Survey collected input from 1,200 business and industry participants, “the largest single group of whom currently use two-way radios,” according to the company.

Respondents identified six wireless communications priorities they said would improve team efficiency, productivity and safety: Performance, Ruggedness, Voice & Data, Instant Work Group Communications, Application Integration and Interoperability.

Let’s take a closer look at each of the top six priorities for team wireless communications.

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Tags: Wireless Communication, Technology, MOTOTRBO, Digital Two-Way Radios

Two-Way Radios to Watch in 2017

Posted by Lisa MacGillivray

Thursday, December 22, 2016

Two-way radios are continuing to evolve in exciting ways as more industries and agencies discover their superiority over cell phones – yes, even smartphones – for both everyday use and emergencies. When it comes to durability, reliability and clarity, two-way radios are better than cell phones on all counts.

We’ve had our eye on a few trends for two-way radios over the last year, particularly expanded offerings in terms of size, use cases and even color. So here are some predictions for two-way radios to watch in 2017:

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Tags: Vertex, Digital Two-Way Radios

5 Signs of an Outdated Workforce Management System

Posted by Lisa MacGillivray

Tuesday, December 20, 2016

Your legacy workforce management system probably isn’t just one system – it’s a series of disparate solutions that don’t talk to each other, don’t offer real-time updates and, worse yet, actually make it more difficult for staff across your office, plant or warehouse to communicate.

If you’ve just been putting up with your workforce management system’s shortcomings or haven’t shopped around for a while, you may not realize how stuck in the past your plant or office operations have become or what new, economic options are available.

To help decide whether you could use an update, here are 5 signs of an outdated workforce management system.

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Tags: MOTOTRBO, Digital Two-Way Radios, Push to Talk

Forget Cell Phones: 3 Replacements Your Agency Needs to Embrace

Posted by Lisa MacGillivray

Wednesday, December 14, 2016

When we talk about cell phone replacements, we don’t mean replacing the cell phone whose screen just cracked, whose battery mysteriously stopped charging or whose model was recalled because it kept catching fire. We mean cell phone replacements that will allow your agency to stop relying on cell phones for your vital communications once and for all.

For consumers, cell phones are king, and for good reason. They offer the perfect mix of features and functionality to meet people’s personal needs. But consumer-grade cell phones for agencies? Forget it.

Here’s a rundown of 3 replacements your agency needs to embrace.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

6 Things the Health Care Industry Is Doing to Improve Communications

Posted by Lisa MacGillivray

Tuesday, December 6, 2016

The health care industry has some of the most complex communications needs imaginable: in addition to the safety, security and privacy of patients and staff, the industry has mountains of patient data to handle and technology trends to track. 

There is no shortage of innovation in health care when it comes to communications, and things are getting more high-tech all the time for patients, health care professionals and staff.

Here’s a look at 6 things the health care industry is doing to improve communications.

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Tags: Wireless Communication, MOTOTRBO, Healthcare, Digital Two-Way Radios, Video Surveillance

3 Savvy Ways to Spend End-of-Year Technology Budget

Posted by Lisa MacGillivray

Thursday, December 1, 2016

As the end of the year approaches, how you spend your technology budget can impact not only your current communications operations, it can affect how much money is allocated to you next year. If you don’t use all of that money wisely this year, you likely won’t get an increase – or even as much – next year.

To preserve your technology budget and your ability to serve your organization, you need to make investments that show you’ve improved communications and overall efficiency. Fortunately, there are some great solutions available that serve a variety of wireless communications needs. 

Here are three savvy ways to spend your end-of-year technology budget. 

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Tags: Technology, Digital Two-Way Radios, Wireless Networking, Push to Talk

Wide Area Networks Integrate With Smart Phones

Posted by Lisa MacGillivray

Tuesday, November 29, 2016

Wide area networks enabled by applications like PDV’s DispatchPlus have gotten even wider coverage capabilities – without the need for more devices – through integration with smart phones and tablets.

ChiComm Account Executive Todd Niccum says the new feature is particularly a hit with company owners and managers who are already juggling multiple handhelds, including their personal cell phones, business cell phones, tablets and laptops.

“Another device wasn’t what they were looking for,” Niccum said.

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Tags: Radio System, MOTOTRBO, Digital Two-Way Radios, Push to Talk

Anatomy of a Great Healthcare Communications System

Posted by Lisa MacGillivray

Monday, November 21, 2016

A great healthcare communications system can act as the hidden hero in staff, patient and visitor safety, security and privacy. A great system not only delivers instant, reliable communication, it’s tailored to the unique needs of the healthcare environment.

That’s why digital two-way radios and applications, as well as a strong wireless network, are must-haves for healthcare facilities and campuses. Two-way radio solutions are less expensive and more cost-effective than cell phones, and they can be scaled from the simple to the robust depending on what features and functionality are enabled. A strong wireless network will provide the backbone for all of your communications.

Healthcare-specific solutions will also offer HIPAA-compliant encryption capabilities for all communications. With all of that in mind, let’s take a closer look at the anatomy of a great healthcare communications system.

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Tags: Healthcare, Bi-Directional Amplifiers, Digital Two-Way Radios, Wireless Networking

The Biggest Two-Way Radio Problem, And How You Can Fix It

Posted by Lisa MacGillivray

Monday, November 14, 2016

The biggest two-way radio problem isn’t related to the devices themselves: it’s all about the user, more specifically a lack of proper user training. Too many businesses, campuses and agencies think that simply outfitting their staff with radios will solve their communications issues, and they skip an important preparation step.

While it’s true that two-way radios are an excellent wireless communications solution for a range of circumstances, just getting the devices isn’t enough. Staff – even staff who use the radios infrequently -- need to be trained, with time for regular refresher courses.

By working with your experienced two-way radio dealer, you can come up with training that makes sense for you and your team. Here is our insight into the biggest two-way radio problem, and how you can fix it:

Make sure all relevant staff are trained

If you already have staff who are using radios and you’re looking to expand your deployment, it can be easy to forget that not everyone knows how to use them. Make training a mandatory requirement for staff who are getting a radio.

All new users should get trained not just in how to handle the devices but in best practices for communicating with them, including things like keeping their sentences short. You should also remind them that radios aren’t like cell phones in that their conversations won’t always be private.   

Also don’t’ leave out users who will be given radios during an emergency situation but who don’t use them regularly. When seconds count and communication is key, you don’t want to lose valuable time because an inexperienced user is fumbling with their radio.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios