What Does WiFi Stand For?

Posted by Lisa MacGillivray

Monday, December 14, 2015

For something that most people use every day, not very many people actually know the true meaning of it - I’m talking about WiFi.

As you know, WiFi is the way in which we wirelessly connect our devices to a network and then to the internet. Chances are you are reading this very post on a laptop or smartphone connected to your home or work WiFi, or on a public network. It is a piece of technology that, for many of us, would be near impossible to live without. We even recognize the WiFi icon as a sign that we can connect our devices. Basically, it is something you would think that we could explain or define.

You may be thinking, “That’s all great, but what does WiFi stand for?”

“WiFi” stands for….nothing.

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Tags: FAQ, Wireless Networking

From FM to UL: Motorola Transitioning Intrinsically Safe Radios

Posted by Lisa MacGillivray

Wednesday, October 7, 2015

For those currently using Intrinsically Safe two-way radios approved to the FM3610_88 standard, there are some changes being made by Motorola Solutions that will directly impact you.

The FM3610_88 may only be manufactured through the end of December 2015 - at which point the switch from FM to UL will begin. To help you understand this transition and what it means for you, here are some frequently asked questions and answers about the change.

What does “Intrinsically Safe” actually mean?

According to the National Electrical Code (NEC), “intrinsically safe” is an equipment design protection method for Division 1 which encompasses hazards that may be present under normal operating conditions - or,  frequently present during repair or standard maintenance work.

This term is especially relevant for those who operate in what are known as “hazardous locations.” These locations are areas where fire or explosion hazards may exist “due to flammable liquids, combustible dust, or ignitable fibers or flyings,” according to the NEC.

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Tags: Two Way Radios, FAQ, Two Way Radio Accessories, Digital Two-Way Radios

Can You Repeat That? Addressing Poor Two Way Radio Sound Quality

Posted by Lisa MacGillivray

Thursday, July 30, 2015

The only thing that is more annoying that having to ask someone to repeat his or herself is being the person that actually has to do it. When communicating over radio, occasionally being unable to hear a message is acceptable. But if miscommunication is frequent, then factors that could contribute to the problem should be evaluated.

In a workplace that uses communication solutions like two way radios, one expects the technology to enhance productivity rather than restrict it. Using handsets that have poor sound quality are counterproductive but addressing the issue can be an easy fix.  

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Tags: Two Way Radios, FAQ, Maintenance/Installation/Service

Roger That: A Beginner's Guide to Radio Lingo

Posted by Lisa MacGillivray

Friday, April 17, 2015

Have ever been communicating to your staff over your two-way digital radio and wondered what some of the lingo they used actually meant? For example, you finished saying something important and the person you were speaking to responded "10-4," or "Roger that." Maybe they even replied with a "Sure, what's your 20?" These are all examples of short-hand radio lingo that has been in place for decades, all designed to create brief and crystal clear communications. Unfortunately, things aren't that clear when you aren't familiar with the terminology being used. 

To help you understand some of the most popular radio lingo used today, we broke it down here. Over. 
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Tags: Two Way Radios, FAQ, History

Everything You Need to Know About Making the Move to STARCOM

Posted by Lisa MacGillivray

Tuesday, March 10, 2015

Are you considering making the move to STARCOM?

Over the past few years, more and more public entities in Illinois have been transitioning from their outdated, incompatible communications systems to Motorola’s STARCOM21. With qualified Motorola member agencies ready to help, there has never been a better time to make the switch.

As with any major transition, though, most public safety offices have many questions about switching to the Motorola platform. We’ve compiled four of the most frequently asked questions to make sure you have everything you need to start your transition.

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Tags: Two Way Radios, Public Safety Communications, Motorola Solutions, FAQ

Do Digital Radios Have Better Range? Plus 7 More FAQs

Posted by Jill McNamara

Thursday, November 29, 2012

Digital Two Way - Q & A

Most heavy radio users rely on analog radio and have concerns about leaving the path they're used to and that's gotten the job done year after year. But the truth is that while analog radios may get the job done, they've pretty much reached their limit in terms of innovation and advancement. Times are changing, and many organizations are finding that they have more needs than the capabilities analog two-way radios can deliver, and they are searching for better options to improve efficiency and performance. It’s also important to remember that digital radios can operate in an analog mode, so you don’t have to completely abandon your current analog operations.

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Tags: Two Way Radios, FAQ, Digital Two-Way Radios

FAQs About Two Way Radios Part II

Posted by Jill McNamara

Friday, September 30, 2011

How long will a radio last during the day?

Battery capacity and the duty cycle of the radio will determine talk time. Typically a radio AT MINIMUM should last 8 hours. Over the years as batteries age, their ability to meet the customers requirements diminish and the batteries need charging during the shift or workday. New technology such as Motorola’s Impress battery systems enhances battery life as the charging systems are intelligent and adjust the charge rate for the type of use. Battery technology changes over the years have led to increased battery life as well.

What is digital?

Digital is a process to modulate the radio channel or frequency using data instead of traditional analog voice. By converting ones voice into a data stream and sending it over a radio channel we can improve the ability of the signal to be decoded and reproduce the audio at the other end to be heard. All cellular systems today use digital technology. Two way radios have both analog and digital. Digital affords some additional benefits such as a two for one channel usage. Thus one frequency or channel will allow you two simultaneous transmissions. This may allow for reduced costs in radio equipment.

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Tags: Two Way Radios, FAQ

FAQs About Two Way Radios

Posted by Jill McNamara

Thursday, September 22, 2011


Q: What is the first thing that you should check when problems occur with your two-way radios?

A: The Battery. Repairs ( Labor )  is costly. Change a battery out with another radio to first check. If you just need a new battery then order one and ask if there are any specials.

Q. Retail stores claim that their radios can work 15+miles, is this true?

A. Yes and no. A radio can work for  15 miles if nothing is in the way of transmission. ( Mountain to Mountain ) There always seems to be obstructions such as buildings and never  a true line of site. These retail store radios are never recommended for business applications and are usually 1 watt of power. That is why there are Professional radios that give better range because their 4 & 5 watts of power. Other needs also come in to play such as a Repeater.

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Tags: Two Way Radios, FAQ, Maintenance/Installation/Service