We're Making a List, Better Check It Twice!

Posted by Kendra Newlon

Wednesday, December 18, 2013

It’s crazy to think that in about 2 weeks we will be kissing 2013 goodbye and welcoming in 2014 with open arms. One great thing about the end of the year is all of the sales and specials … even for your two way communication needs!

With so many different deals in place, it’s hard to keep track what will be ending when the clock strikes midnight on the 31st.

Here’s a checklist from Chicago Communications to make sure you get the most out of your communication purchases through 2013!

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Tags: Two Way Radios, Chicago Communications, Public Safety Communications, Motorola Solutions, Wireless Communication, Radio System, MOTOTRBO, Vertex, Maintenance/Installation/Service

Are you ready for some…MOTOTRBO?!

Posted by Kendra Newlon

Thursday, December 5, 2013

What are the first things you think of when given the slogan ‘Are you ready for some football?!” Many ideas such as food, tailgating, friends and team rivalries are the first to pop into our minds. But what if we didn’t have our Sunday afternoon/nights of football, or what would we have to look forward to on Monday nights after a day at work if the NFL ceased to exist? Fault proof communication is one of the silent, yet very important aspects of running not only a successful game, but a stellar season.

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Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Two Way Radio Accessories, Technology, MOTOTRBO, Safety Solutions

Get your grant money before it's all gone!

Posted by Kendra Newlon

Wednesday, October 23, 2013

As we wrapped up Customer Service week here at Chicago Communications just a few weeks ago, it was hard not to notice the corporate responsibility that Motorola displays throughout the year with police, fire departments, and other safety sectors.

The public safety communication company is a big advocate for helping these agencies offset many costs that are vital to improvements of systems and equipment that keep us safe 24/7. As the end user, we don’t see the thousands of dollars it takes to keep a 911 center up and running – we just know we should be able to count on them whenever we have an emergency.

Motorola Solutions has helped out the Public Safety sector in numerous countries.  Some examples include providing fire alarms to low-income households in Taiwan, training citizens in local communities for disaster relief in the Philippines, providing training on investigative crime analysis in South America, helping citizens report crime information anonymously in New York, and worked with border patrol to help keep the Canada/US border secure. Motorola also pulled through for various natural disasters throughout the United States last year.

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Tags: Chicago Communications, Public Safety Communications, Motorola Solutions, Interoperability, Grant Funding, Education, National Customer Service Week, Safety Solutions

THE CONNECTED RESORT with MotoTrbo Applications

Posted by Kendra Newlon

Wednesday, October 16, 2013

Getting the right information to the right person at the right time can mean the difference between a returning guest and a dissatisfied customer; that’s why guest satisfaction is at the top of the priority list for any organization in the Hospitality sector. Rapid response, attention to detail and well-informed staff are key to ensuring the experience is memorable for all the right reasons.

Hotel staff often uses a variety of disjointed independent communication tools such as cell phones, pagers, WiFi phones, paper work tickets and email to stay on top of customer requests. Large facilities and remote areas result in poor coverage, missed notifications and delayed responses to guest requests when it matters most. Furthermore recurring monthly fees and a constant desire to reduce operational expenses has pushed more and more hotels to explore the benefits of two-way radios.

Guaranteed coverage on a private network, durable portable devices, and integration to current building infrastructure systems and guest management systems via data applications make Motorola’s MOTOTRBO an excellent option for hotels of all sizes.

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Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, MOTOTRBO, Hospitality, Cellular Technology

Meet Dan Wolski, Technician at ChiComm

Posted by Kendra Newlon

Wednesday, October 9, 2013

Always busy at his work station, Dan Wolski has fixed radios, accessories, televisions, and security equipment for Chicago Communications since 1994.

Originally from the Chicago land area, Dan grew up interested in electronics and their functions after a friend introduced him to radios. He ultimately decided to make it his career. He attended a technical school in Indiana, in the vicinity of Valparaiso College.

Dan’s career in radios began in a small CB store his friend owned, located in Kankakee, IL. There, he would repair all sorts of radios, ranging from small hand held two way radios to entire radio systems installed in vehicles. He decided to then move back up to the Chicago area, where he landed a position within ChiComm.

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Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, Meet our Technicians, Employee Spotlight

8 Reasons the Communication Industry is the Coolest!

Posted by Jill McNamara

Friday, August 9, 2013

Technical equipment isn't all boring!

     Most people in the commercial world have little knowledge of thetwo way radio industry and how it works. I can relate to this because I used to be on the outside myself. Even just mentioning the word 'two way radio' to me, I would have probably said, "huh?" And there are days I still get asked what kind of company Chicago Communications is; I usually go for the same explanation when I answer. Two way radios are walkie-talkies, but not the ones little kids play with across their backyards or in the neighborhood woods. I'm talking about the professional kind that police officers use to communicate with each other while on duty, in their cars or in pursuit. But  it doesn't stop with police officers. There are many, many more uses for two way radios just like there are many more products and services available from ChiComm. Here are a mere 8 situations radios are used that reminded me just how "cool" it is to be a part of this industry. 

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Tags: Chicago Communications, Motorola Solutions, MOTOTRBO

3 Ways to Benefit from Nextel Decommissioning its Network

Posted by Jill McNamara

Friday, July 12, 2013

Nextel's Network has been Decommissioned. What's Next?

A common concern we expect to hear would be: "So now that Nextel has shut down, what do I do with my trucks? The cell phone bills will kill me!!"

For those of you not in the know, Nextel shut down its operations at the end of last month. Sprint will be converting many of the current Nextel users to their Sprint network, while many will be left thinking, “I really don’t want to put cell phones in the hands of my truck drivers!"  So, Now what?!

The answer to that first depends on the coverage required to run your operations. Is it local to a town or County? Is it regional like Chicago? Is it area wide like Chicago and the surrounding collar counties or is it statewide? For all of those answers you have options. As you know you have the Cellular carrier. For those as fortunate you get a cell phone on the Sprint system or another, but your drivers are allowed to communicate ONLY when NOT operating the vehicle.

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Tags: Two Way Radios, Motorola Solutions, MOTOTRBO

As Corporate System Grows So Does the MOTOTRBO Platform

Posted by Jill McNamara

Wednesday, June 5, 2013

Large Enterprise Company Upgrades Technology and Capabilities

     Chicago Communications has an abundance of loyal customers—we attribute that to our continued focus of providing total solutions for them. With technology moving at such a fast pace, we realize the importance of delivering a solution today that is going to grow with the customer tomorrow. Recently we were approached by an enterprise customer looking to upgrade their current communications equipment with new technology. As a large corporation with multiple sites and remote facilities, to monitor security operations and keep business running as usual they had to keep communications open across large territories, among several departments of people.

    At the time they were using analog radios that were more than 10 years old and causing a few concerns. The repair rate on the portables had been getting higher, but the even bigger issue at hand was the increased congestion on their radio system. Too many people trying to talk at once was resulting in busy tones that periodically prevented them from using their radios. Maximum capacity usually stands at 75-100 users per channel, depending on the duty cycle. With 300 users across 3 channels and more usage than an average radio system, they were well beyond their limits. 

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Tags: Motorola Solutions, MOTOTRBO, Digital Two-Way Radios

7 Examples of Improved Productivity and Efficiency in Manufacturing

Posted by Jill McNamara

Tuesday, May 14, 2013

Plus the Top 10 Losing Warehouse Strategies And How To Avoid Them    

 There are many types of manufacturing sectors out there, from transportation (airplanes, cars, trains, etc.) to raw materials (steel mills, rubber, etc.), but the two leading factors driving ALL manufacturing companies and warehouses is Productivity and Efficiency. From the warehouse floor to product delivery, workers need access to information in real time to help automate operations and ultimately create a seamless, error-proof work environment.

Because the production line CAN'T stop...reliable communication is critical. Here are a few scenarios where two way radios prove they're valuable place in the warehouse. (Followed by the guide for 'How to Avoid the Top 10 Losing Warehouse Strategies', as promised.)

Scenario #1:

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Tags: Motorola Solutions, MOTOTRBO, Manufacturing

Keeping Our Promise to the RMHC of Chicago

Posted by Jill McNamara

Thursday, May 9, 2013

Chicago Communications gets involved with Ronald McDonald House's: 'Meals From the Heart'     

     Last June, I got the opportunity to tag along on an important visit to the Ronald McDonald House near Lurie Children’s Hospital in downtown Chicago. You see, the charity was nearing its Grand Opening (to become the world’s largest) and we were making a special delivery. Motorola Solutions was kindly donating some newtwo way radios(walkie-talkies) for the staff to use at the Ronald McDonald House and Chicago Communications had programmed them. The Motorola Digital SL7550 portable two-way radios they received were to become the key communication tool at the facility. Having instant communication assists the RMHC team within the house and also allows the hospital to communicate back and forth in times of need, when family members aren't able to be reached on their cell phones.

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Tags: Two Way Radios, Chicago Communications, Motorola Solutions