5 Signs of an Outdated Workforce Management System

Posted by Lisa MacGillivray

Tuesday, December 20, 2016

Your legacy workforce management system probably isn’t just one system – it’s a series of disparate solutions that don’t talk to each other, don’t offer real-time updates and, worse yet, actually make it more difficult for staff across your office, plant or warehouse to communicate.

If you’ve just been putting up with your workforce management system’s shortcomings or haven’t shopped around for a while, you may not realize how stuck in the past your plant or office operations have become or what new, economic options are available.

To help decide whether you could use an update, here are 5 signs of an outdated workforce management system.

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Tags: MOTOTRBO, Digital Two-Way Radios, Push to Talk

Forget Cell Phones: 3 Replacements Your Agency Needs to Embrace

Posted by Lisa MacGillivray

Wednesday, December 14, 2016

When we talk about cell phone replacements, we don’t mean replacing the cell phone whose screen just cracked, whose battery mysteriously stopped charging or whose model was recalled because it kept catching fire. We mean cell phone replacements that will allow your agency to stop relying on cell phones for your vital communications once and for all.

For consumers, cell phones are king, and for good reason. They offer the perfect mix of features and functionality to meet people’s personal needs. But consumer-grade cell phones for agencies? Forget it.

Here’s a rundown of 3 replacements your agency needs to embrace.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

6 Things the Health Care Industry Is Doing to Improve Communications

Posted by Lisa MacGillivray

Tuesday, December 6, 2016

The health care industry has some of the most complex communications needs imaginable: in addition to the safety, security and privacy of patients and staff, the industry has mountains of patient data to handle and technology trends to track. 

There is no shortage of innovation in health care when it comes to communications, and things are getting more high-tech all the time for patients, health care professionals and staff.

Here’s a look at 6 things the health care industry is doing to improve communications.

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Tags: Wireless Communication, MOTOTRBO, Healthcare, Digital Two-Way Radios, Video Surveillance

Wide Area Networks Integrate With Smart Phones

Posted by Lisa MacGillivray

Tuesday, November 29, 2016

Wide area networks enabled by applications like PDV’s DispatchPlus have gotten even wider coverage capabilities – without the need for more devices – through integration with smart phones and tablets.

ChiComm Account Executive Todd Niccum says the new feature is particularly a hit with company owners and managers who are already juggling multiple handhelds, including their personal cell phones, business cell phones, tablets and laptops.

“Another device wasn’t what they were looking for,” Niccum said.

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Tags: Radio System, MOTOTRBO, Digital Two-Way Radios, Push to Talk

The Biggest Two-Way Radio Problem, And How You Can Fix It

Posted by Lisa MacGillivray

Monday, November 14, 2016

The biggest two-way radio problem isn’t related to the devices themselves: it’s all about the user, more specifically a lack of proper user training. Too many businesses, campuses and agencies think that simply outfitting their staff with radios will solve their communications issues, and they skip an important preparation step.

While it’s true that two-way radios are an excellent wireless communications solution for a range of circumstances, just getting the devices isn’t enough. Staff – even staff who use the radios infrequently -- need to be trained, with time for regular refresher courses.

By working with your experienced two-way radio dealer, you can come up with training that makes sense for you and your team. Here is our insight into the biggest two-way radio problem, and how you can fix it:

Make sure all relevant staff are trained

If you already have staff who are using radios and you’re looking to expand your deployment, it can be easy to forget that not everyone knows how to use them. Make training a mandatory requirement for staff who are getting a radio.

All new users should get trained not just in how to handle the devices but in best practices for communicating with them, including things like keeping their sentences short. You should also remind them that radios aren’t like cell phones in that their conversations won’t always be private.   

Also don’t’ leave out users who will be given radios during an emergency situation but who don’t use them regularly. When seconds count and communication is key, you don’t want to lose valuable time because an inexperienced user is fumbling with their radio.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

Where Will Two-Way Radios Be One Year From Now?

Posted by Lisa MacGillivray

Tuesday, November 1, 2016

Two-way radios have come a long way since their first use in public safety decades ago, and with wireless communications technology evolving more rapidly all the time, it’s exciting to think about where radios will be even one year from now.

Interoperability and convergence continue to drive the biggest trends for two-way radios, and with more industry-specific functionality being offered all the time, you can imagine that even more kinds of users will embrace two-way radios over smartphones or other devices.

Peering into our crystal ball, here are some educated guesses about where two-way radios will be one year from now.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

Kanban System Manufacturing: How Two-Way Radios Help Communication

Posted by Lisa MacGillivray

Tuesday, October 18, 2016

Anyone who is familiar with the Kanban system and its application in manufacturing knows that communication is the key to the method’s effectiveness. Teams need to collaborate and communicate during planning, in real time during operations and after incidents to make sure processes are running smoothly and continuously improving.

With their flexibility, scalability and reliability, digital two-way radios are the best communications tools to achieve the just-in-time solutions that Kanban systems require. Two-way radios outperform analog communications and cell phones in a number of categories that matter most, including sound quality, battery life and in positioning businesses to be ready for the future.

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Tags: MOTOTRBO, Manufacturing, Digital Two-Way Radios

Students Learn Better When They're Confident in School Safety

Posted by Lisa MacGillivray

Wednesday, October 12, 2016

The research is clear: School safety is not just a security issue, it’s an academic one. Students learn better and have better academic achievement when they’re confident in school safety and feel safe on school property.

Here we’ll take a closer look at one survey on the issue and review some options for technology – and financial assistance –  that schools have for making their campuses more safe. 

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Tags: MOTOTRBO, Grant Funding, Education, Digital Two-Way Radios

Is Police Presence Improving Campus Security?

Posted by Lisa MacGillivray

Monday, September 12, 2016

As campus security concerns have changed over time across the country, so, too, has the response from education safety officials, including an increased reliance on school resource officers and police. As the number of officers in schools continues to rise, experts on both sides of the issue are still debating whether the increased police presence is improving campus security.

For now, there’s a lack of strong data one way or the other, and most people in the education safety industry will admit that they just don’t know for sure. What they do know is that the number of officers is up: According to the National Center for Education Statistics, the share of schools with a school resource officer increased from 1 percent in 1975 to 40 percent in 2007. As of 2014, there were 31,000 school resource officers employed in public schools nationwide.

More research is under way about the effectiveness of having resource officers and police on campuses. Proponents say the officers protect students, act as mentors, parental figures and psychologists, and improve community relations with police.

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Tags: Public Safety Communications, MOTOTRBO, Grant Funding, Education

Two-Way Radio Repair: Tips and Tricks, With Video

Posted by Lisa MacGillivray

Thursday, September 1, 2016

Two-way radio repair is a fact of life for any company or agency that uses radios as part of their communications solution. Even the best equipment requires maintenance from time to time. And while professional repair and replacement is something you need to budget for, some two-way radio repairs can be made internally by your staff. Following the steps below should clear up the most common problems that occur with two-way radios.

For reference purposes, this blog refers to the parts, features, and functions of the Motorola CP200d and XPR3500 portable radio. For helpful visuals and more details, check out the step-by-step video below.

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Tags: Two Way Radios, Two Way Radio Accessories, MOTOTRBO, Digital Two-Way Radios, Maintenance/Installation/Service