Wide Area Networks Integrate With Smart Phones

Posted by Lisa MacGillivray

Tuesday, November 29, 2016

Wide area networks enabled by applications like PDV’s DispatchPlus have gotten even wider coverage capabilities – without the need for more devices – through integration with smart phones and tablets.

ChiComm Account Executive Todd Niccum says the new feature is particularly a hit with company owners and managers who are already juggling multiple handhelds, including their personal cell phones, business cell phones, tablets and laptops.

“Another device wasn’t what they were looking for,” Niccum said.

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Tags: Radio System, MOTOTRBO, Digital Two-Way Radios, Push to Talk

The Biggest Two-Way Radio Problem, And How You Can Fix It

Posted by Lisa MacGillivray

Monday, November 14, 2016

The biggest two-way radio problem isn’t related to the devices themselves: it’s all about the user, more specifically a lack of proper user training. Too many businesses, campuses and agencies think that simply outfitting their staff with radios will solve their communications issues, and they skip an important preparation step.

While it’s true that two-way radios are an excellent wireless communications solution for a range of circumstances, just getting the devices isn’t enough. Staff – even staff who use the radios infrequently -- need to be trained, with time for regular refresher courses.

By working with your experienced two-way radio dealer, you can come up with training that makes sense for you and your team. Here is our insight into the biggest two-way radio problem, and how you can fix it:

Make sure all relevant staff are trained

If you already have staff who are using radios and you’re looking to expand your deployment, it can be easy to forget that not everyone knows how to use them. Make training a mandatory requirement for staff who are getting a radio.

All new users should get trained not just in how to handle the devices but in best practices for communicating with them, including things like keeping their sentences short. You should also remind them that radios aren’t like cell phones in that their conversations won’t always be private.   

Also don’t’ leave out users who will be given radios during an emergency situation but who don’t use them regularly. When seconds count and communication is key, you don’t want to lose valuable time because an inexperienced user is fumbling with their radio.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

Where Will Two-Way Radios Be One Year From Now?

Posted by Lisa MacGillivray

Tuesday, November 1, 2016

Two-way radios have come a long way since their first use in public safety decades ago, and with wireless communications technology evolving more rapidly all the time, it’s exciting to think about where radios will be even one year from now.

Interoperability and convergence continue to drive the biggest trends for two-way radios, and with more industry-specific functionality being offered all the time, you can imagine that even more kinds of users will embrace two-way radios over smartphones or other devices.

Peering into our crystal ball, here are some educated guesses about where two-way radios will be one year from now.

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Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

Kanban System Manufacturing: How Two-Way Radios Help Communication

Posted by Lisa MacGillivray

Tuesday, October 18, 2016

Anyone who is familiar with the Kanban system and its application in manufacturing knows that communication is the key to the method’s effectiveness. Teams need to collaborate and communicate during planning, in real time during operations and after incidents to make sure processes are running smoothly and continuously improving.

With their flexibility, scalability and reliability, digital two-way radios are the best communications tools to achieve the just-in-time solutions that Kanban systems require. Two-way radios outperform analog communications and cell phones in a number of categories that matter most, including sound quality, battery life and in positioning businesses to be ready for the future.

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Tags: MOTOTRBO, Manufacturing, Digital Two-Way Radios

Students Learn Better When They're Confident in School Safety

Posted by Lisa MacGillivray

Wednesday, October 12, 2016

The research is clear: School safety is not just a security issue, it’s an academic one. Students learn better and have better academic achievement when they’re confident in school safety and feel safe on school property.

Here we’ll take a closer look at one survey on the issue and review some options for technology – and financial assistance –  that schools have for making their campuses more safe. 

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Tags: MOTOTRBO, Grant Funding, Education, Digital Two-Way Radios

Is Police Presence Improving Campus Security?

Posted by Lisa MacGillivray

Monday, September 12, 2016

As campus security concerns have changed over time across the country, so, too, has the response from education safety officials, including an increased reliance on school resource officers and police. As the number of officers in schools continues to rise, experts on both sides of the issue are still debating whether the increased police presence is improving campus security.

For now, there’s a lack of strong data one way or the other, and most people in the education safety industry will admit that they just don’t know for sure. What they do know is that the number of officers is up: According to the National Center for Education Statistics, the share of schools with a school resource officer increased from 1 percent in 1975 to 40 percent in 2007. As of 2014, there were 31,000 school resource officers employed in public schools nationwide.

More research is under way about the effectiveness of having resource officers and police on campuses. Proponents say the officers protect students, act as mentors, parental figures and psychologists, and improve community relations with police.

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Tags: Public Safety Communications, MOTOTRBO, Grant Funding, Education

Two-Way Radio Repair: Tips and Tricks, With Video

Posted by Lisa MacGillivray

Thursday, September 1, 2016

Two-way radio repair is a fact of life for any company or agency that uses radios as part of their communications solution. Even the best equipment requires maintenance from time to time. And while professional repair and replacement is something you need to budget for, some two-way radio repairs can be made internally by your staff. Following the steps below should clear up the most common problems that occur with two-way radios.

For reference purposes, this blog refers to the parts, features, and functions of the Motorola CP200d and XPR3500 portable radio. For helpful visuals and more details, check out the step-by-step video below.

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Tags: Two Way Radios, Two Way Radio Accessories, MOTOTRBO, Digital Two-Way Radios, Maintenance/Installation/Service

How Two-Way Radios Work: Whiteboard Video

Posted by Lisa MacGillivray

Wednesday, August 24, 2016

For all of you visual learners out there, we’ve got something special: a whiteboard video that demystifies two-way radios, how they work, the five kinds of systems available and what features and functionality your team will come to rely on.

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Tags: Motorola Solutions, Radio System, MOTOTRBO, Digital Two-Way Radios

Teldio's TruFleet is Now iBeacon Compatible for Indoor & Outdoor Positioning

Posted by Lisa MacGillivray

Thursday, August 4, 2016

Monitoring your mobile workforce wherever their work takes them – whether outdoors or indoors – just got easier thanks to TruFleet’s new compatibility with iBeacon Bluetooth technology. The TruFleet tracking system, used across industries for its ability to track MotoTRBO radios on the go, now offers seamless integration between iBeacon and GPS to locate workers as they move between vehicles and environments.

With TruFleet, workers’ location within 30-foot accuracy can be viewed in real time via a web browser on desktop computers, tablets or mobile phones. Dispatchers can “ping” radios to get an immediate update on their position, and text and status messages can be sent back and forth between dispatchers and radios for easy exchanges of information about traffic or appointment changes.

As your business, campus or organization grows, the solution can be tailored to meet your needs with easy scalability. As with any application, professional installation is your best bet, and you can expect your installation and deployment to take just a few hours.

Let’s take a look at TruFleet’s enhanced versatility:

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Tags: Technology, MOTOTRBO, GPS

New Wide Area Network Features Include Private Address Book

Posted by Lisa MacGillivray

Thursday, July 21, 2016

The makers of DispatchPlus, our wide area network application for MotoTrbo radios, have been busy this quarter with some new features we’re pretty excited about, including private address book. The address book functionality allows private calls between MotoTrbo users and Motorola’s Wave Mobile Communicator.

pdvWireless developed DispatchPlus as a go-to work management solution for dispatch-driven mobile workforces: The wide area network application gives dispatchers real-time information on drivers’ current location, route and communications, enhancing the power of MotoTrbo radios.

The application’s existing features already have customers talking, including superior voice quality, private and group calls, and text messaging – all for less than the cost of a cellular plan. The chairman and vice chairman of pdvWireless are the co-founders of Nextel Communications, a legacy that gives customers confidence in the application’s effectiveness.

The new functionality promises more of the same, so let’s take a closer look.

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Tags: Two Way Radios, Radio System, MOTOTRBO, Digital Two-Way Radios, Product Spotlight