6 Things the Health Care Industry Is Doing to Improve Communications

Posted by Lisa MacGillivray

Tuesday, December 6, 2016

The health care industry has some of the most complex communications needs imaginable: in addition to the safety, security and privacy of patients and staff, the industry has mountains of patient data to handle and technology trends to track. 

There is no shortage of innovation in health care when it comes to communications, and things are getting more high-tech all the time for patients, health care professionals and staff.

Here’s a look at 6 things the health care industry is doing to improve communications.

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Tags: Wireless Communication, MOTOTRBO, Healthcare, Digital Two-Way Radios, Video Surveillance

4 Things Your Boss Wishes You Knew About Wireless Communication

Posted by Lisa MacGillivray

Monday, November 7, 2016

As your boss keeps reminding you, it’s your job to make sure wireless communication at your company, campus or property is something that no one is talking about because all is well: You’re effectively using communications to enhance safety and security, you don’t need to improve wireless communications with a stronger network and dead zones are a dead issue.

But if your communications are still a topic of conversation, there are solutions available.

Here are four things your boss wishes you knew:

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Tags: Wireless Communication, Bi-Directional Amplifier, Digital Two-Way Radios

Rooftop Rainforest? Hospitality Industry Competes on Technology

Posted by Lisa MacGillivray

Tuesday, September 20, 2016

The hospitality industry may have been slow to pick up on some technology trends – looking at you, super-slow hotel WiFi – but it’s been making up for lost time by leading key tech trends instead of following them.

Hotel and resort chains are competing like never before on technology that elevates guest experiences, and some options are truly over the top – the rooftop that is. From robot butlers to, yes, a rooftop rainforest, let’s look at some ways the hospitality industry is stepping up its tech.

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Tags: Wireless Communication, Hospitality

Building Condition Assessment: Is Your New Facility Communications - Ready?

Posted by Lisa MacGillivray

Tuesday, August 2, 2016

If you're purchasing a new facility and about to do a building condition assessment, you're probably expecting that assessment to cover the facility’s structural and maintenance bases, but what about communications readiness? To make sure your assessment is painting as comprehensive a picture as possible, and to position you to meet your needs now and into the future, there are some key communications considerations to keep in mind.

Your users will be expecting instant and reliable connectivity from day one, whether they’re relying on wireless communications, cell phones or two-way radios. As you’re considering a property for your business, you’ll need a realistic assessment of whether it’ll support your communications needs or will require some help in the form of bi-directional amplifiers or other enhancements.

Here are some questions to keep in mind as you’re carrying out your assessment:

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Tags: Wireless Communication, Bi-Directional Amplifier, Wireless Networking, Facilities Management

Brisbane Hotel Wifi Revolutionizes Guest Telephony

Posted by Lisa MacGillivray

Wednesday, April 27, 2016

Designer Alex Perry is one of the biggest names in Australian fashion, so you can imagine that the luxury Brisbane apartments and hotel that ems_hospitality_img_0098_mtrbo-resized-600.jpgbear his name are works of art with an impeccable attention to detail, from the architecture all the way to the revolutionary hotel wi-fi solution.

“I’m fashioning apartment accommodation like I would a couture garment,” Perry says.

The hotel’s Ruckus Wireless system includes 140 wireless telephones across 12 floors that use the Ruckus R600 indoor 802.11ac wave 2 access points. This solution delivers both the guest Wi-Fi network and commercial grade telephony, as well as coverage for staff operations.

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Tags: Wireless Communication, Hospitality, Wireless Networking

Bi-Directional Amplifiers vs Repeaters: How Are They Different?

Posted by Lisa MacGillivray

Tuesday, April 5, 2016

Bi-Directional amplifiers, boosters, extenders, repeaters – there is no shortage of options when you’re looking to broaden the reach and enhance the effectiveness of your cell and two-way radio coverage to combat dreaded “dead zones.” For now, let’s focus on just one part of the coverage picture – bi directional amplifiers and repeaters for two-way radios and how the two options are different. Looking at the two side-by-side can help you decide which will be the best fit for you.

Two-way Radio Bi Directional Amplifiers

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Tags: Wireless Communication, Radio System, Bi-Directional Amplifier

How Hotel Wireless Is Changing to Include Room Keys And More

Posted by Lisa MacGillivray

Tuesday, March 8, 2016

A recent Cornell University survey has confirmed what you probably already know about your ever-more-connected customers: Hotel guests want to use their mobile devices in more ways than are currently available, so the demands on hotel wireless are greater than ever.

The survey, which is detailed in a report aptly named “The Mobile Revolution Is Here: Are You Ready?”, was conducted by the School of Hotel Administration’s Center for Hospitality Research. Researchers asked more than 750 smartphone owners about how they currently use their mobile devices when they travel and how they would use them if they had the choice.

Guests of all ages said they want to use their devices for almost everything you can imagine, from checking in to ordering room service. Some of the world’s largest hotel chains are already responding with wireless transformations.

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Tags: Wireless Communication, Hospitality, Wireless Networking

The Evolution of Wireless Communications

Posted by Lisa MacGillivray

Wednesday, February 10, 2016

"I do not think that the wireless waves I have discovered will have any practical application." —German physicist Heinrich Rudolf Hertz, the first person to broadcast and receive radio waves.

It’s fair to say that Heinrich Rudolf Hertz didn’t quite know what he had on his hands when he discovered the radio wave in 1886, but in his defense, the rest of the world didn’t either. While Hertz’s experiments paved the way for technology including the radio, television and mobile phones, it would be years before scientists fully understood the implications of what he’d uncovered.

Let’s take a quick look at how wireless communications have evolved from Hertz’s “impractical” radio waves to some of the indispensable technology we use today.

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Tags: Wireless Communication

5 Misconceptions About Digital Communications

Posted by Lisa MacGillivray

Monday, January 25, 2016

Digital communication decisions often seem complicated. Technology is always changing, from hardware improvements to software updates to larger system overhauls. These changes often lead to misconceptions about digital communications technology - which can get in the way of your business or agency making the right decision about acquiring new technology or updating what you’ve got.

Being aware of these misconceptions can simplify your digital communications decisions and help you break down barriers to getting the technology your business or agency needs.

Here are 5 common misconceptions about digital communications technology:

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Tags: Wireless Communication, Digital Two-Way Radios

Bidirectional Amplifier Location Is Key to a Strong Signal

Posted by Lisa MacGillivray

Tuesday, January 19, 2016

There can be many reasons for a company's staff or customers getting a poor cellular signal on the premises. If you've identified your own building as the source of signal problems, the most common and most effective solution is a bi directional amplifier or BDA.

If you aren’t familiar with bi directional amplifiers, you can read more about what they are and how they work here, but the main things you need to understand are:

  • DAS (distributed antenna system) is strategically placed in your building
  • They pick up the signal you are trying to receive
  • The BDA amplifies it (or “boost” it)
  • They redistribute that boosted signal throughout your building
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Tags: Wireless Communication, Bi-Directional Amplifier