Using Analytical Tools for Facility Managers to Improve Communications

Posted by Lisa MacGillivray

Monday, July 11, 2016

Analytical tools offer a variety of mechanisms for facility managers to improve communications systems, from on-site wireless to mobile communications. Reliable WiFi and dependable devices are business necessities that your internal customers and end users likely don’t think that much about – and you can keep it that way by heading off problems before they start and anticipating their needs.

Analytical tools for facility managers aren’t just about keeping the assets you can see running smoothly, you can also put data to work for you to boost unseen communications channels.

Let’s take a look at some of the possibilities for using analytic tools for facilities managers to improve communications.

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Tags: Bi-Directional Amplifiers, Wireless Networking, Facilities Management

School WiFi Quality and Funding Enhanced by E-Rate Program

Posted by Lisa MacGillivray

Monday, June 20, 2016

In finding the perfect school WiFi and radio solution, schools face many challenges, including funding -- a situation that’s at the heart of the federal E-Rate program to make telecommunications and information services more affordable for schools and libraries.

E-Rate, the government’s largest educational technology program, was first mandated by Congress in 1996 and implemented by the Federal Communications Commission (FCC) in 1997. Starting in 2014, the FCC launched two major modernization efforts to reallocate funding where it’s needed most to close the WiFi gap, particularly low-income rural and urban schools and libraries. The modernization also shifted money away from voice, paging and non-broadband legacy systems. 

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Tags: Education, Wireless Networking

Brisbane Hotel Wifi Revolutionizes Guest Telephony

Posted by Lisa MacGillivray

Wednesday, April 27, 2016

Designer Alex Perry is one of the biggest names in Australian fashion, so you can imagine that the luxury Brisbane apartments and hotel that bear his name are works of art with an impeccable attention to detail, from the architecture all the way to the revolutionary hotel wi-fi solution.

“I’m fashioning apartment accommodation like I would a couture garment,” Perry says.

The hotel’s Ruckus Wireless system includes 140 wireless telephones across 12 floors that use the Ruckus R600 indoor 802.11ac wave 2 access points. This solution delivers both the guest Wi-Fi network and commercial grade telephony, as well as coverage for staff operations.

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Tags: Wireless Communication, Hospitality, Wireless Networking

How Hotel Wireless Is Changing to Include Room Keys And More

Posted by Lisa MacGillivray

Tuesday, March 8, 2016

A recent Cornell University survey has confirmed what you probably already know about your ever-more-connected customers: Hotel guests want to use their mobile devices in more ways than are currently available, so the demands on hotel wireless are greater than ever.

The survey, which is detailed in a report aptly named “The Mobile Revolution Is Here: Are You Ready?”, was conducted by the School of Hotel Administration’s Center for Hospitality Research. Researchers asked more than 750 smartphone owners about how they currently use their mobile devices when they travel and how they would use them if they had the choice.

Guests of all ages said they want to use their devices for almost everything you can imagine, from checking in to ordering room service. Some of the world’s largest hotel chains are already responding with wireless transformations.

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Tags: Wireless Communication, Hospitality, Wireless Networking

3 Strategies to Improve Your Hotel Wireless Solution

Posted by Lisa MacGillivray

Tuesday, February 2, 2016

The reviews keep coming, and the message is clear: Guests give five stars to your hotel’s ample amenities and friendly staff, but they have much less love for your unreliable Wi-Fi. When everyone from business travelers to high school marching band members have multiple connected devices per person – including laptops, phones and tablets – the system your property acquired years ago just isn’t keeping up. You know you need to upgrade your hotel wireless to keep up with the competition but don’t know where to start. 

Before you get overwhelmed, keep these 3 strategies in mind when putting your hotel wireless on the fast track:

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Tags: Hospitality, Wireless Networking

Top 5 Reasons Your Business Needs Better WiFi

Posted by Lisa MacGillivray

Monday, December 21, 2015

On a scale from one to ten, how would you rate your current WiFi? While that sounds like a generic customer service question, it is actually an important point that companies need to review on a yearly basis. That’s because the workplace is ever changing, with employees now more than ever relying on wireless connections to accomplish their jobs.

When you step back to evaluate your WiFi, consider three key points:

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Tags: Wireless Networking

3 Myths About K-12 Wireless Networking

Posted by Lisa MacGillivray

Wednesday, December 2, 2015

How well does the WiFi work in your school? Chances are that your answer is close to “I guess it is fine. Spotty in some areas, but it works….sometimes.”

Lackluster WiFi in K-12 schools is nothing new, and is actually a fairly common issue. This is typically due to administration’s concerns over upgrading their wireless network, whether due to budgetary restrictions or the belief in some all-too-common WiFi myths. If you (or your school) is considering implementing a new, more effective wireless network, take a look at some of the most common WiFi myths below and what you should believe, instead.

Myth: If we keep our students’ smartphones off the school network, it will run faster

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Tags: Education, Wireless Networking

4 Smart Ways to Connect to Public WiFi

Posted by Lisa MacGillivray

Tuesday, November 24, 2015

One of the core services that we offer here at Chicago Communications is the implementation of secure wireless networks. As more people and devices are connecting to networks every day, it is essential to have a fast, durable, and secure network for your employees, tenants, guests, or customers. It is no longer a nice convenience for people to be in an area with free WiFi - it is a necessity.

While we spend the majority of our time implementing these networks and educating administrators on how to manage and use them, we always look for opportunities to educate the end user on wireless networking as well - especially on how to stay safe while online.

2015 will be a year marked as one of the biggest threats to cybersecurity in history, with everything from celebrity cloud storage to social media accounts being hacked at one point. The good news is that with the savvier digital hackers become, the more innovative the security solutions become, too.

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Tags: Technology, Wireless Networking

Wireless Networking Security Terminology

Posted by Lisa MacGillivray

Monday, November 9, 2015

Today, it doesn’t matter if you have a private WiFi network for your business, or, if you host a public network on a school campus or in a shopping center - your network needs to be secure. Hackers are always on the lookout for subpar security in order to quickly get in and get out with the information they came for.

So how can you best keep your network safe and secure? First, we always recommend partnering with an expert solutions provider - this ensures optimal security throughout all of your communications.

Second, it is a great idea for you to become familiar with the most popular wireless networking security terminology so that if an issue comes up, you are well-versed enough to discuss or understand the problem. Here are 10 of the most common wireless networking terms:

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Tags: Wireless Communication, Technology, Wireless Networking